Introduction

At Pharaoh, we prioritize the privacy of our users and are committed to handling your personal information responsibly. This Privacy Policy outlines what information we collect, how we use it, how we protect it, and your rights regarding your data. This policy complies with applicable U.S. privacy laws, including the California Consumer Privacy Act (CCPA).

Information We Collect

We collect only the personal information necessary to provide and improve our services, including:

• Personal Details
  Name, email, business name, and contact information.
• Technical Data
  Device information, browser type, IP address, and usage patterns.
• Business Information
  Store details, product inventory, and platform usage data.

Note: We do not collect sensitive payment information such as credit card numbers or bank details. All payment transactions are securely processed through trusted third-party providers like Shopify.

How We Use Your Information

We use your data to:

• Operate and manage your account
• Improve and enhance our platform
• Provide customer support
• Ensure platform security
• Comply with legal obligations and enforce our terms of service

Sharing Information

We do not sell your personal information. We may share limited data with trusted third-party providers solely to support our services:

• Cloud storage providers for hosting and platform management
• Analytics services to help us improve
• Payment processors like Shopify

All partners are required to follow strict security practices.

Cookie Usage

We use cookies and similar technologies to improve your experience, analyze traffic, and personalize content.

Types of Cookies We Use:

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• Necessary Cookies
  Enable essential features like login and session management.
  Example: Session cookies for staying logged in.
• Functional Cookies
  Remember user preferences (e.g., language, region).
  Example: Saving your preferred language.
• Performance/Analytics Cookies
  Track interactions to improve usability.
  Example: Google Analytics tracking page views and time on site.
• Advertising Cookies
  Deliver personalized ads based on your activity.
  Example: Ads based on previously viewed products.

You can manage cookies through your browser settings. Disabling them may impact site functionality.

Data Retention

We retain personal information only as long as necessary for service delivery or legal compliance:

• Account Data: Retained until account deletion or after extended inactivity
• Transactional Data: Retained for legal/tax compliance

Once no longer needed, data is securely deleted or anonymized.

Your Rights Under the CCPA (California Residents)

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You have the following rights under the California Consumer Privacy Act:

• Right to Know
  Request details on what personal data we’ve collected and shared in the past 12 months.
• Right to Delete
  Request deletion of your personal information, with some legal exceptions.
• Right to Opt-Out of Sale
  While we do not sell your data, you may opt out of any future data sales.
• Right to Non-Discrimination
  You will not face discrimination for exercising your rights.

To exercise any of these rights, email us at support@pharaohapp.com.

Do Not Track (DNT)

We do not track users across third-party websites and do not respond to Do Not Track signals.

Changes to This Policy

This Privacy Policy may be updated periodically. Significant updates will be posted on this page and, when appropriate, communicated by email or in-app notification. We encourage you to review it regularly.

Minors’ Data

Our services are not intended for users under 13. We do not knowingly collect data from minors. If you believe we have done so, please contact us at support@pharaohapp.com for removal.

Contact Us

If you have questions about this Privacy Policy or your data, reach out to us:

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Email: support@pharaohapp.com

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